Contact us about your European Breakdown Cover policy
If you would like to write to the Customer Services Manager at Online Travel Insurance Services about your European Breakdown Cover policy, then the address is:
Customer Services Manager
Eurobreakdown
Unit 13
Bickels Yard,
151-153 Bermondsey Street,
London
City Of London
SE1 3HA
Call Centre Opening Hours
Weekdays 9am - 6pm
Weekends and Public Holidays 10am - 4pm
Christmas Day - Emergency calls only
We can be contacted by calling us on 0330 880 5098
How to make a claim post travel
If you have registered a breakdown with our assistance providers and the costs have been agreed in advance then please download and complete the following Reimbursements Claim Form and send it together with the original invoices to:
Reimbursements, Call Assist Ltd, Axis Court, North Station Road, Colchester CO1 1UX.
Alternatively, these can be emailed to reimbursements@call-assist.co.uk.